1. About this Privacy Policy

This Privacy Policy explains how Kashmiriyat Foundation, a charitable trust based in Srinagar, Jammu & Kashmir, collects, uses, stores and handles personal information provided through our website, donation processes, volunteer forms, partnership forms and other online interactions with the Foundation.

By providing information to us through these channels, you acknowledge the practices described in this Privacy Policy.

2. Information We May Collect

The information we collect depends on how you interact with Kashmiriyat Foundation.

For donations, this may include:

• Name
• Email address
• Phone number
• Address
• PAN or other tax-identification details where required
• Donation amount
• Payment and transaction reference information

For volunteers, partners and other enquiries, this may include:

• Name and age
• Email address and phone number
• District, city or place of residence
• Skills, interests or area of specialisation
• Previous volunteering experience
• Reasons for wishing to volunteer or work with the Foundation
• Other information voluntarily submitted through the relevant form

3. How We Use Your Information

Personal information may be used for purposes including:

• Processing and recording donations
• Issuing donation receipts and applicable 80G documentation
• Meeting accounting, taxation and other legal obligations
• Responding to enquiries or requests
• Reviewing volunteer and partnership applications
• Coordinating volunteers, programmes and community activities
• Communicating with donors regarding their donation or our work
• Preventing misuse, fraud or unauthorised transactions
• Operating and protecting our website and online services

We may introduce optional email updates or newsletters in the future. Where we do so, recipients will be provided with an appropriate way to unsubscribe from such communications.

4. Donations and Payment Information

Kashmiriyat Foundation currently accepts donations from within India through online payment methods, including payment services provided through Razorpay and supported banking or UPI channels.

Payment transactions may be processed directly by Razorpay, banks, UPI providers or other payment service providers. We do not intend to directly collect or store sensitive payment credentials such as your card PIN, UPI PIN, CVV or online banking password.

Donor information such as name, address, PAN or other required identification details and donation information may be retained where necessary for donation records, accounting, statutory reporting and issuance of applicable tax documentation.

5. Services We Use

To operate our website and programmes, information may be processed using trusted third-party services, including:

• Razorpay — for processing online donations and payments
• Google Forms and Google Sheets — for collecting and managing form submissions
• Zoho Mail — for email communication
• WordPress and website infrastructure providers — for operating and maintaining our website

These service providers may process information according to their own applicable privacy and security practices.

6. Volunteers Under 18

Some volunteer opportunities may be open to individuals under the age of 18. In such cases, we may collect limited information such as the volunteer’s name, age, location, interests, skills and volunteering preferences.

Where required by applicable law, Kashmiriyat Foundation may require the involvement, permission or consent of a parent or lawful guardian before processing information relating to a minor or permitting participation in particular activities.

We do not knowingly seek unnecessary personal information from children through our website.

7. Cookies and Analytics

At present, Kashmiriyat Foundation does not intentionally use advertising trackers or website analytics services such as Google Analytics for behavioural tracking.

Our website, WordPress installation, security tools or technical service providers may use cookies or similar technologies that are necessary for website functionality, security or performance.

If we introduce analytics, advertising technologies or other non-essential tracking in the future, we will update this Privacy Policy and introduce any consent mechanism required by applicable law.

8. Sharing of Personal Information

Kashmiriyat Foundation does not sell or rent personal information.

Information may be shared only where reasonably necessary with:

• Payment processors and financial service providers
• Technology and communication service providers used by the Foundation
• Accountants, auditors or professional advisers where necessary
• Government, taxation or regulatory authorities where required by law
• Other parties where disclosure is required to comply with a lawful obligation

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or for the period required under applicable legal, taxation, accounting or regulatory requirements.

Certain donor and transaction records may therefore need to be retained even after a person asks us to stop using their information for other purposes.

Volunteer and general enquiry information may be deleted or anonymised when it is no longer reasonably required for the Foundation’s activities, subject to applicable law.

10. Security

We take reasonable administrative and technical measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

However, no website, online service or electronic storage system can be guaranteed to be completely secure.

11. Your Information and Requests

You may contact Kashmiriyat Foundation if you wish to ask about the personal information you have provided to us, request that inaccurate information be corrected, request deletion where applicable, withdraw a consent previously given, or raise a privacy-related concern.

Some information may need to be retained where retention is necessary to comply with legal, taxation, accounting or regulatory obligations.

12. Changes to This Policy

We may update this Privacy Policy when our website, programmes, technology or legal obligations change.

The latest version will be published on this page together with the date on which it was last updated.

13. Contact Us

For questions, requests or concerns relating to this Privacy Policy or your personal information, you may contact: